Terms And Conditions

Terms and Conditions

We, AusTV, PO BOX 518, Civic Square ACT 2608, Australia (hereinafter “AusTV” and “we”), have developed the application “AusTV” which consist of an iOS/Android app and a web app. It can be downloaded at https://austv.io and other domains or used online. Please review these Terms and Conditions carefully before using our services. AusTV is an electronic program guide (hereinafter “EPG”) that helps Users discover Australian TV program guide for your location. The iOS/Android. The service is global, however it only supports Australian TV EPG data, and is compatible with iPhone, Android, iPad, and iPod touch, requiring iOS 8.0 or later. If you have any questions or concerns about the terms of use of AusTV, you are welcome to write to us at: [email protected].


Scope And Application

These Terms and Conditions apply to your use of any service, product and content created and provided by AusTV. The document describes the contractual relationship between you and us. These Terms of Use are aimed at both end-customers and companies. End-customers are natural persons who conclude legal transactions for a purpose which can be ascribed neither to their commercial nor self-employed professional activities. Businessmen are either natural persons, legal entities or legally capable partnerships which exercise their commercial or self-employed professional activities when concluding a legal transaction. These terms apply to the registered and unregistered users of AusTV products and services.


Data back-up

The data of each registered user is constantly backed-up to the Cloud and accessible on all AusTV platforms. To ensure the secure transfer of your data when synchronizing and backing-up, we’re using the trusted infrastructure of Amazon Web Services. You can read further on their security processes on: Amazon.

Sensitive and private data exchange between the website/the mobile app/the web app and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.


General use of AusTV service:

  • The AusTV iOS app can be used with or without a registered AusTV account.
  • Creating the AusTV account is free or charge and allows settings and data to be synced between devices.
  • When you log in via your Facebook/Google account, the only information we collect is your email and gender. We do not collect your friends list or other irrelevant for the use of the app, personal information. Please note, that you are asked for an access to this data as part of the basic data registration through Facebook and it is not a process AusTV has influence on or benefits from.
  • You are personally responsible for keeping your password confidential. Do not share your password, do not permit or enable third parties to gain knowledge of it. If these details are lost or misused or if you suspect that they have been lost or misused, you are obliged to notify us of this immediately via email at [email protected].
  • AusTV is available to you for use (“system uptime”) 24 hours a day, 365 days a year with a minimum 97% average availability for the year. If maintenance work is necessary and if AusTV is not available for maintenance reasons, we will inform you of this in good time. We will not be responsible for internet/network-related downtime and, in particular, for downtime in which AusTV cannot be accessed due to technical or other problems outside our area of influence, e.g. natural disasters,
    fault of third parties.
  • AusTV is integrated with IceTV – https://www.icetv.com.au. If you want to use the integration, you would be asked provide IceTV credentials.
  • AusTV does not store your IceTV credentials, they are used once to obtain access tokens which allows AusTV to manage your scheduled recordings in IceTV.


Rules of use

When using AusTV you must observe all the relevant laws and other legal provisions of Australia. In particular, you may not enter and/or disseminate any data or content that breach the law or external industrial rights, copyright or other rights of third parties. You, yourself, are responsible for the data and content you provide. We do not give any guarantee that this content is true, fulfils any particular purpose or can serve any particular purpose. If you breach these rules, you will be excluded from using AusTV. We preserve our right to remove illegal content. If you notice or suspect any illegal or non-contractual use of AusTV, you can report this to us at any time via this email address: [email protected].


Auto-renewable Subscriptions and In-app Purchases

AusTV is free to download. To access AusTV premium features and to remove in-app advertising you are required to purchase the AusTV Plus in-app purchase.

AusTV Plus is available as a one-off purchase for $14.99, “Monthly Subscription” for $1.49 / month and “Quarterly Subscription” for $3.49 every three months.All prices are in Australian dollars and are subject to change without notice.

The following terms and conditions apply to using auto-renewable subscriptions:

  • Payment will be charged to your iTunes Account at confirmation of purchase
  • Subscriptions will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period
  • Your account will be charged for renewal within 24-hours prior to the end of the current period, and there is no increase in price when renewing
  • Subscriptions may be managed and auto-renewal turned off by going to Account Settings after purchase
  • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable


Refund Policy

We will not provide refunds to purchases made in-app for AusTV Plus subscriptions or the one-off purchase.


Liability for Defects

We are only liable for defects in AusTV. A defect is considered to exist if it suspends or considerably
restricts the user from the intended usage of the app. You are obliged to inform us [email protected] when a defect of such essence occurs. You are not entitled to damages due to a defect to AusTV existing prior to or when you sign the agreement, or occurring thereafter, or due to a circumstance for which we are not responsible.


Intellectual Property

All AusTV products and services, as well as specific features and functionality are owned by AusTV and are protected by international copyright, and intellectual property laws.


Links to third party services

Our website, iOS and web apps, may contain links to third-party sites that are not owned or controlled by AusTV. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.


Changes to this Terms and Conditions

AusTV reserves the right to alter the Terms and Conditions at any time. When we do that, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about terms of use of our services and products. You acknowledge and agree that it is your responsibility to review this document periodically and become aware of the modifications.


Termination of agreement

You can terminate your account and thus this agreement at any time by informing us on [email protected]. Your account will be deleted.


Your acceptance of these terms

Please note that by accessing or using AusTV services and products in any manner, including, but not limited to, by visiting or browsing the website, by downloading and using the AusTV iOS app without registration, by registering a user on the iOS/Android and/or web app, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy: https://austv.io/privacy-policy.


This document was last updated on August 15, 2017.